Summary/objective:

Are you seeking a rewarding role with a respected company? Join Opifex Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

Opifex Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

Service Technician manages all in-shop, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the maintenance, repair and communication of the equipment that resides on the branch property.

Essential Functions

• Troubleshoots and diagnoses all types of equipment to ensure proper working condition
• Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
• Inspects, diagnoses, repairs, reconditions and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned
• Participate in all training programs directed by Manager
• Bring to the attention of the Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use
• Maintains tools in good working order per MSHA and OSHA regulations
• Completes basic computer tasks including completing work orders, looking up parts, and communicating via email
• Communicates with coworkers to ensure top quality equipment is always available and customer expectation is exceeded
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Operate vehicle in a safe manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Must be able and willing to help train and assist other technicians in need of assistance

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

Required Education and Experience:

• Extensive knowledge of diesel engines and construction equipment
• Ability to troubleshoot, test, repair, and service technical equipment
• Must have own tools
• Must have a valid driver’s license and acceptable driving record
• Ability to work flexible shifts and adapt to changing schedules.

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

• None

Work Environment

• Environment is consistent with that of a construction environment and equipment yard
• Outdoor exposure to elements

Travel Required

• Required to travel to various locations for training classes/seminars
• Drive to various vendors to acquire parts for assigned repairs

Physical Demands

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Must be physically able to work in extreme conditions.